# Pre-booking and deposit

When a Member pre-books your space, he will pay a down payment.

This downpayment is a commitment on the part of the Member and will be transfered to you at the end of the month after deduction of [service Fees](/host/payments-and-billing/service-fees.md).

Future payments will take place on the 1st of the month following the down payment date.

#### What is the amount of the down payment?

From 1 month up to 2 months of your listing's price depending on the date of check-in of the Member.

### What happens if my Member cancels his stay before his move-in date? 

A Member can cancel up to 48 hours after his pre-reservation and get a full refund, except for transaction fees (2 to 3% of the amount). Then, a Member can cancel before the check-in date and obtain a full refund, except for the reservation deposit. If you have already collected the amount, you will be free to refund the Member according to your own payment methods.


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