Pre-booking and deposit

When a Member pre-books your space, he will pay a down payment.

This downpayment is a commitment on the part of the Member and will be transfered to you at the end of the month after deduction of service Fees.

Future payments will take place on the 1st of the month following the down payment date.

What is the amount of the down payment?

From 1 month up to 2 months of your listing's price depending on the date of check-in of the Member.

What happens if my Member cancels his stay before his move-in date?

A Member can cancel up to 48 hours after his pre-reservation and get a full refund, except for transaction fees (2 to 3% of the amount). Then, a Member can cancel before the check-in date and obtain a full refund, except for the reservation deposit. If you have already collected the amount, you will be free to refund the Member according to your own payment methods.